The NZ Foam Lifetime Product Warranty
NZ Foam Limited warrants that NZ Foam Insulation (the Product) is fit for the purpose of insulating ceilings, walls, and under floors according to the products’ stated purpose.
The NZ Foam warranty applies to the owner of the property the product is installed to the extent that:
- The Product has no obvious defects apparent for a period of 50 years, from the date of its original purchase (“Limited Lifetime Warranty”)
- The product can be expected to maintain its thermal insulation properties for a period of 50 years from the date of purchase.
- Is transferable to any subsequent owners of the property
Application of the product must have been installed by an approved and certified contractor using NZ Foam trained applicators and applied in accordance with the product specification and NZ Foam full training manual.
NZ Foam and/or the applicator’s sole responsibility under this Limited Lifetime Warranty shall be to repair or replace any defective product at the cost of the material and labour only. NZ Foam and/or the applicator shall not be responsible for any other costs whatsoever related to, or in connection with, the removal or installation of the replacement product.
The product must have been installed in accordance with the requirements and regulations of the relevant building code standards applicable to the building at the time in which the insulation is installed. The building must be constructed according to the required building code standards and have applicable building consent and code compliance certificate issued.
Neither NZ Foam nor the applicators are responsible to ensure the building meets current building code requirements prior during and after application.
In the event of a breach of this warranty, NZ Foam may at its sole discretion offer a full refund of the purchase price of the product rather than repairing or rectifying the defective product. This is at NZ Foam’s sole discretion.
The product once installed must be protected from UV and weather conditions within Codemark and Tech Manual state 6 months.
The claimant must advise NZ Foam immediately in writing upon them becoming aware of, or should reasonably have become aware of, a defect that may be covered under the Limited Lifetime Warranty. In the event that the claimant does not advise NZ Foam within that reasonable period, this may void the Limited Lifetime Warranty.
Before commencing any remediation of the defective insulation, the purchaser must allow NZ Foam access to inspect the defective material.
No repair work must be carried out before notification to NZ Foam of the alleged defect and NZ Foam having the opportunity to inspect the property. In the event that repair works are completed before notification and inspection, this warranty shall be voided.
This warranty applies to the purchaser and does transfer to any subsequent owner of the property in which the product has been installed.
We believe our NZ foam insulation contributes to the positive health status of New Zealanders.
We make sure our NZ foam insulation outperforms our competitors’ products and last the lifetime of the building. We understand we are fully responsible for properly educating our staff and installers on how to support and serve our customers. All of us at NZ Foam continuously look for ways to inform the wider public about the health benefits of high-performing insulation and support community home-insulation initiatives.
Sustainability
Our goal is longevity through quality.
We’re committed to making durable products and teaching our community why spray foam insulation is the best choice for the future.
Health
Our goal is to help New Zealanders live healthier lives in warm, dry homes.
We are committed to this by tackling health issues within our reach, starting with the feedback from our own team and stakeholders.
Performance
We truly believe our products and our team are the best in the business.
To maintain that edge, we hire and train top-tier staff who fully understand what makes NZ Foam superior to the competition.
Education
We know that for customers to choose NZ Foam, they first need to understand its benefits.
We’re committed giving our team the best tools to educate clients and ensuring our marketing clearly shows why our product is superior.
NZ Foam’s insulation is thermally superior, ecologically and environmentally friendly.
So we can get you the most accurate pricing for your project, we quote off plans. You can use our quote form to upload your plans so we can review and quote.
